[0152 Programmer Exec./Analyst]

FRED M. NORRIS
5102 Smith Way
Memphis, Tennessee 38105
FMNorris@earthlink.net
(901) 123-4567

A senior programmer analyst with more than 14 years of progressively increasing responsibilities in working for insurance, data processing, advertising and manufacturing organizations in developing environmental claims, accounting, marketing, merchandising survey, records management, company name & address and help desk applications.

Expertise includes outstanding skills in ILERPG, RPGIV/CL/SDA/Subfile, COBOL, FORTRAN, RPGIII and conversion from COBOL to RPG.

Experience

Tennessee Rotor, Inc., Memphis, Tennessee 2000-2004

Senior Programmer/Analyst

Prepared automated operating systems for an internatioal rotor company with $500 million in annual revenue.

• Interfaced with each company department to establish criteria for new applications.
• Designed, developed and tested new applications that interfaced with other systems used by the company.
• Prepared proposals for development of new applications for departmental approval. Proposals included budget, scheduling, testing, training and recommended application design.
• Acted as project leader for key applications and supervised other programmers on each project.
• Trained users in new and enhanced applications. Prepared documentation for users.
• Set up a company-wide document tracking system that provided records management for all departments. This covered age of documents, location and disposition.

Handler Garden Advertising, Atlanta, Georgia 1995-2000

Senior Programmer/Analyst

IBM AS/400 - RPG/400 (1998-2000)
IBM-S36 - RPGIII, Structured COBOL (1996-1998)

Developed, programmed and supported the LEASE system that controlled billboard leases located throughout Georgia for one of the nation's largest outdoors advertisers.

• Supported Software International applications for accounts payable.
• The system blocked and mapped billboards for the sales department, paid and generated 1,300 leases for the accounting department and analyzed the costs vs. revenues from leasing billboards.

HP-3000 - FORTRAN, COBOL, KSAM, IMAGE, QUERY, VIEW (1995)

Programmed in COBOL a merchandising survey that determined the best marketing strategy for the introduction of new products into supermarkets. This software also evaluated existing products in order to improve buyer recognition.

• Reduced the merchandising survey application month-end running time from three days to eight hours. This system included 7,000 supermarkets in Georgia with millions of data synthesized down to a half a dozen marketing reports.

Trek Information Services, Data Processing Department, Atlanta, Georgia 1993-1994

IBM-400

Participated in the company's training program. Processed client company business data for Hewlett-Packard, Drew's Ice Cream Company and Mayflower Moving Vans.

Lukes Insurance Company, Data Processing Department, Memphis, Tennessee 1990-1993

System Analyst, IBM 3032 OS VS, COBOL

Participated in establishing the company's first data processing operation and developed the order processing application.

• Explained insurance policies and helped prepare claims for Japanese-speaking clients. Processed client questions for submission to the underwriting department in the Memphis main office.

EDUCATION AND TRAINING

Ohio State University, Memphis, Tennessee

Bachelor of Science, Electrical Engineering, 1989

Rio Hondo College, Knoxville, Tennessee

Coursework for the Computer Science major included Data Structure, Applied Logic, Computer Language, Structure COBOL, ASSEMBLER, Accounting I & II, RPG and UNIX.

Other courses: System 36 and AS/400 Training

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