SARAH A. LANGSTON
73445 Marina Drive
Long Beach, California 90000
(310) 555-7878
Cellular: (310) 477-8989
e-mail: SAL@msn.com
An enthusiastic human resources professional with more than 20 years' diverse experience in managing employee relations, recruitment, training, benefits and compensation for commercial and manufacturing firms.
- Coordinated the joint purchase of insurance benefits with an affiliate, saving $150,000 the first year.
- Expanded a benefits program by introducing options for health maintenance organization or preferred provider coverage that saved more than $70,000 annually.
- Reduced worker's compensation claims from fifteen incidents per year to less than four, cutting the experience rating by 3.5%.
- Successfully defeated 98% of unwarranted claims for unemployment and disability.
A self-motivated human resources generalist with strong interpersonal, counseling and problem solving skills.
- Reduced employee turnover from 18% to 6% within the first year.
- Implemented the company's first retirement program with a 401-K savings plan and saved $50,000.
- Initiated preliminary hearings with union support in response to employee grievances. Resolved more than 50% of issues at that level.
- Managed a human resources department supporting a manufacturing company that grew from 72 to 260 employees.
- Performed annual wage and salary surveys for market and internal comparisons.
- Managed the applicant screening, testing and interviewing process for non-exempt and management positions.
- Wrote 40 job descriptions for exempt and non-exempt employees.
- Developed employee and management handbooks that included company philosophy, policies, procedures and benefits.
- Implemented an Affirmative Action Program for Equal Employment Opportunity in compliance with federal and state regulations.
- Improved insurance benefits by implementing a long-term disability plan for all levels of employees.
- Organized and presented six employee training programs on issues including legal interviewing, sexual harassment, safety and personnel management.
- Implemented a government-regulated safety and training program (SB198).
- Introduced and implemented a program to control drugs and alcohol in the workplace.
- Served as a career coach and mentor for three entry-level employees who were promoted within one year.
Hancock Brothers International 1989-1993
Santa Fe Springs, California
Human Resources Manager
Created a Human Resource Department in a manufacturing company that grew from $10 to $55 million in revenues.
California State University, Long Beach 1987-1989
Long Beach, California
Administrative Assistant
Managed budget preparation, travel arrangements and correspondence for the board chairman of the university bookstore on a campus with 23,000 students.
J. Jelly Company 1964-1987
El Monte, California
Personnel Manager
Created the first human resource department for a 75-year-old privately owned valve manufacturer.
University of Phoenix
Fountain Valley, California
Bachelor of Arts Degree in Business Management, concentration in Industrial Relations, 1993
Mount San Antonio College
Walnut, California
Associate Science Degree in General Business, 1983
Personnel and Industrial Human Relations Association (PIHRA)
Merchants and Manufacturers Association (M&M)
COMPUTER SKILLS: Popular PC word-processing and spreadsheet software