Peter K. Studner Associates, Inc.
Model Cover Letters. These actual letters are provided only as a guide. You should create your letter following your accomplishments and career objectives. When writing any letter, keep in mind the person to whom you are writing, the purpose of the letter and what you aim to achieve with the letter. The best letters are short, to the point, well written, interesting and inviting.
0006
MARY JONES
123 Main Street
Any City, State 55555
(213) 555-1234
Cellular: (213) 777-5678
e-mail: MaryJones@earthlink.net
Date
Dear Executive Recruiter:
I am in the process of seeking my next challenge in customer service and technical writing where I can use my skills in:
- Customer service - personally processed 97,000 customer inquiries covering orders, tracking, shipping, replacement, refunds, trade problems, account information and trivia questions. Trained 100 customer service staff and banking business writers.
- Documentation writing - wrote, edited and published 75 banking policies and procedures manuals.
- Moderating online chat rooms - oversaw chat rooms for two major sites of Yahoo! and MySpace.com.
- Research - Researched banking regulations to ensure manual compliance.
- Library technology - set up and managed a technical library that was used by 75 IT technicians and animators consulting business agencies.
If you are working on a client assignment requiring experience, dedication and productivity in customer service and/or technical writing, I would welcome your call.
Sincerely,
Mary Jones
Enclosure: resume
